Virtual Reference Assistance
Are you a night owl? An early morning person? Is the law library closed when you need help? Do you find you have questions while online, but must log off to call a help line because you only have one phone line? The world is finally hearing your pain!
The following companies have online help, 24 hours a day seven days a week!
Go to www.lexisnexis.com/lawschool.
Sign on with your password.
Click on the red "Live Support" link near the "signoff"
in the upper right corner.
Ask your question and a representative will will respond online.
Go to www.lawschool.westlaw.com.
Log in with your password.
Click on the "help" link near the "signoff"
command at the upper right hand corner.
A new frmae should appear on the right hand side.
Choose either technical or research assistance.
Type a question to begin a chat session with one of the West Representatives.
24/7 Reference lets you ask questions and get answers, in
real time, around the clock, on the Internet, from their live
reference staff. Just click on the "Connect with a librarian"
icon on the right side. Go here for non-legal research into subjects
like statistics, help with Internet search engines, and factual
research. This service includes topics such as business, health,
education, art and history.
Your comments and questions are appreciated. To send your message to the law library, click here.
